Wisconsin School of Business

Hessam Bavafa

Assistant Professor - Operations & Information Management

Hessam Bavafa is an Assistant Professor of Operations and Information Management at the Wisconsin School of Business. He also holds an affiliate appointment with the Department of Family Medicine and Community Health in the UW-Madison School of Medicine and Public Health. His recent projects, based on econometric analysis and stochastic optimization models, have focused on innovation in health care delivery models, physician workload, panel sizes in primary care, and hospital resource management.

Professor Bavafa received his PhD and master’s degrees in Operations Management from The Wharton School at the University of Pennsylvania in 2014. He also holds a master’s degree in Operations Research from the Sauder School of Business, University of British Columbia, and a bachelor’s degree in Industrial Engineering from Sharif University of Technology.

Professor Bavafa has worked with leading health care organizations such as the University of Pennsylvania Health System, the Provincial Health Services Authority of British Columbia, Veterans Health Administration, University of Wisconsin Hospital and Clinics, and British Columbia Children's Hospital. In 2019, he held a visiting position as Senior Innovation Strategist at the Penn Medicine Center for Health Care Innovation.

Professor Bavafa teaches Business Analytics at the Wisconsin School of Business.

Selected Published Journal Articles

Bavafa, H. & Liu, J. & Mukherjee, A. (2019). Building Financial and Health Literacy at Older Ages: The Role of Online Information. Journal of Consumer Affairs
Bavafa, H. & Savin, S. & Terwiesch, C. (2019). Managing Patient Panels with Non-Physician Providers. Production and Operations Management
Bavafa, H. & Mukherjee, A. (2019). The Burgeoning Health Care Needs of Aging Prisoners. American Economic Association: Papers and Proceedings
Bavafa, H. & Hitt, L. & Terwiesch, C. (2018). The Impact of E-Visits on Visit Frequencies and Patient Health: Evidence from Primary Care. Management Science
Puterman, M. & Zhang, Y. & Aydede, S. & Palmer, B. & MacLeod, S. & Bavafa, H. & MacKenzie, J. (2013). If You're Not Keeping Score, You're Just Practising: A Lean Healthcare Program Evaluation Framework. Healthcare Quarterly (16), 23-30.

Working Papers

Bavafa, H. & Örmeci, L. & Savin, S. & Virudhachalam, V. (2019). Surgical Case-Mix and Discharge Decisions: Does Within-Hospital Coordination Matter?.
Bavafa, H. & Terwiesch, C. (2018). Work after Work: The Impact of New Service Delivery Models on Work Hours.
Canamucio, A. & Bavafa, H. & Marcus, S. & Terwiesch, C. & Werner, R. (2016). The Impact of Primary Care Provider Availability on Patient Care.

Undergraduate Courses

Business Analytics I (2 Sections) (BUS 365), Fall 2014.

Business Analytics I (2 Sections) (BUS 365), Spring 2015.

Business Analytics I (6 Sections) (BUS 365), Fall 2015.

Business Analytics I (8 Sections) (BUS 306), Fall 2016.

Professional Organizations

Institute for Operations Research and the Management Sciences

Manufacturing and Service Operations Management Society

Leonard Davis Institute for Health Economics

Editorial and Reviewing Activities

Production and Operations Management - Since January 2015
Ad Hoc Reviewer

Socio-Economic Planning Sciences - Since January 2015
Ad Hoc Reviewer

Manufacturing & Service Operations Management (M&SOM) - Since January 2014
Ad Hoc Reviewer

Management Science - Since January 2014
Ad Hoc Reviewer

Photograph of Hessam Bavafa

Hessam Bavafa

Assistant Professor | Operations & Information Management
(608) 890-1475
4284C Grainger Hall