Interviews are where you "go live." Practice and preparation definitely give you an advantage. You can stay on point by continuously learning and observing.

Telephone Interviews

  • Schedule it for a time when you can give it 100 percent of your attention and take the call in a quiet place.
  • Jot down points you want to make, a list of your skills and accomplishments with examples, and questions to ask the employer.
  • Keep a copy of your resume and the job description near the phone.
  • Ask for clarification if necessary and think out your responses clearly before you answer.
  • Pay close attention.  You can’t count on clues from an interviewer’s body language, eye contact, or other such signs. Instead listen to their voice pattern, and you must use your own voice--simple, direct, enthusiastic responses--to keep the conversation interesting and easy to follow.
  • Don't speak just to fill space.  When you finish speaking there may be a pause as the interviewer finishes writing notes. 
  • Show enthusiasm for the position—be sure to smile—it can come through in your voice.  If you sit during the interview, sit up straight so your voice will project better.
  • Avoid saying “ah, er, um.” These non-words are more noticeable on the phone.
  • Make sure you get the name of the person who called.
  • Have your calendar in front of you to set up another interview.
  • Reaffirm your interest and say thank you.  Find out what happens next in the process.
  • Follow up with a thank-you note.  Your goal is to get face-to-face in the next round.

Phone Interviewing Success
Five Ways to Do Better in Phone Interviews

Videoconference Interviews

A videoconference interview may be conducted in order to save on travel costs. Some employers use Skype and others may set up a videoconference interview with the Wisconsin BBA Interview and Program Center, 3290 Grainger Hall. Here are tips for videoconference interviews:

  • Treat your video interview as seriously as any other interview. Be on time and prepared.
  • Conduct the videoconference interviews in a neutral, quiet room. The recruiter can see and hear everything that goes on in your room during the interview.
  • Dark clothing is best suited for a video interview. Avoid fabrics with busy patterns and do not wear solid white or red; these colors do not come across well.
  • Look into the camera while speaking instead of looking into the monitor showing the faces of the long-distance participants.
  • Speak clearly and slowly. You do not need to shout.  Allow the other party to finish speaking before beginning your response. There may be delays during the conversation.
  • Small gestures and nervous habits are magnified on camera, so necktie-flipping, hair smoothing, paper clip-twisting and pen-jiggling should be tamed.
  • Avoid commenting “on-air” before or after the interview. These comments will be broadcasted to your interviewers.
  • Smile during the interview
  • Relax and be yourself. Your personality and qualifications will come across well during the video interview.
  • Like any other type of interview…follow up with a thank you note!

Case Interviews

Case questions are especially common in business fields such as consulting, finance and accounting.  Here you can read more about case interviews and find resources to help you prepare for your upcoming case interview.

Case Interview Guide

Approach to Case Interviews

Employing a structured approach is a critical component of a successful case interview. The approach outlined in this diagram can be a good strategy to use during a case interview.

Sample Frameworks

These frameworks are suggested to help you structure your thoughts and recognize possible central issues in cases. Not all case interview questions require a framework and you should not try to force a framework on a problem. Use them to help you be creative when looking at a business problem.


Vault Guide to the Case Interview
WetFeet Ace Your Case
McKinsey & Company Tips & Practice Cases
Case in Point (check out book from the Wisconsin BBA program Library)