Successful supervisory and leadership are crucial to the success of any organization. Yet, often people are promoted without any formal training in supervision and leadership skills. This 3 day series is taught by experts in the field and offers core supervisory leadership skill development in the form of interactive discussions, case studies and self-assessments to get your supervisors up and running fast. You may choose individual classes listed below or register for the entire series and save 10%.

Who should attend: New supervisors or supervisors who have not had formal supervisory leadership training.



Communication and Delegation Skills
Whether you are communicating with your employees, customers, or suppliers your ability to express yourself well and understand others is a major factor of your success. You will take the DiSC Personal Profile and use the results to strengthen your business relationships. You will leave the session with a personal plan for improving your communication skills. The second half of the class will focus on developing delegation as a valuable skill that will allow you to enable your employees to willingly take more responsibility for performance and use their expanded authority well.

What you will learn:

  • The most common causes of communication breakdown and the actions you can take to reduce them.
  • What your DiSC behavioral profile is, how to interpret it and how to use it to communicate better with others.
  • How to understand the different DiSC styles, their interactions at work and how you can use that to manage others.
  • The what, why and benefits of delegation.
  • The conditions necessary for successful delegation.
  • The 5 steps of effective delegation.

Leadership Essentials and Coaching
This class includes the reasons why good leadership is important by providing insight into the aspects of effective leadership, roles and responsibilities of a successful leader, strategies needed for dealing with change, supervisory styles and utilizing mentoring and coaching as an effective performance tool.

What you will learn:

  • The 8 impacts of leadership.
  • The 6 leadership styles (by Daniel Goleman), when to use them, the risks and what they require.
  • The 5 reasons why managers fail and what you can do to prevent them.
  • How to use the change formula to help the people you manage adapt to change.
  • The definition of coaching, how to ask the right questions and when to use it.


Positive Power Plays: Skills for Conflict and Negotiation

All leaders deal with conflict in one form or another. In this class you will learn how to turn conflict into collaborations and reach win-win resolutions. You will see conflict as a way to clarify roles, relationships, and heighten creativity. Learning how to reach beyond the impasse and find solutions that work is one of the best tools that leaders can use.

What you will learn:

  • The 5 conflict styles.
  • Strategies for building trust.
  • The 4 stages of conflict resolution and how to use them for any situation.
  • The best listening strategies to use for the best resolution.
  • Emotion management and anger resolution techniques.
  • How creativity plays into resolving conflict.
  • Steps to planning a negotiation conversation.

Instructors


  • JEFF RUSSELL
  • SCOTT SAVAGE
  • PATRICIA CLASON

Jeff Russell

  • Communication and Delegation Skills

Jeff Russell, (MS, UW-Madison) co-director of Russell Consulting, Inc., specializes in helping organizations achieve their goals by successfully responding to the challenges of continuous change. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has guided organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family businesses toward their goals. Jeff received his Masters Degree in Industrial Relations from the UW-Madison where he serves as an ad hoc faculty member for the Small Business Development Center. Jeff also is an adjunct faculty member for UW-Milwaukee, UW-Green Bay, and UW-Colleges.

Jeff and his wife and business partner Linda have co-authored eight books. Recent publications include: Managing the Problem Employee, Leading Change Training, Strategic Planning Training, Change Basics, Strategic Planning 101, and, most recently, Ultimate Performance Management, (ASTD Press, 2009). For more information on Jeff and his work, visit Russell Consulting, Inc.’s website at www.RussellConsultingInc.com.


Scott Savage

  • Leadership Essentials and Coaching

Scott Savage; Scott blends experience in corporate training, organizational development, management, and crisis counseling to create powerful learning. He provides executive coaching, leader development, group facilitation and team development services. He has more than twenty years experience providing training and development solutions to leaders in business, government, education and nonprofit organizations. Experience includes corporate trainer, executive coach, facilitator, team builder, human resource manager, deckhand, and steel worker.


Patricia Clason

  • Positive Power Plays: Skills for Conflict and Negotiation

Patricia Clason is a communicator of the highest skill. She has been a professional speaker, trainer, consultant and writer for thirty years, doing over 4,000 presentations internationally. As the Director of the Center for Creative Learning, her focus is on alternative methods of teaching and learning that produce high quality results. As adjunct faculty at three universities, she specializes in emotional intelligence, ethics, coaching, leadership and mediation/conflict resolution. Patricia’s latest book “Speaking of Success” co-authored with Stephen Covey, Jack Canfield and Ken Blanchard, is now available at her website: Center for Creative Learning.

Communication and Delegation Skills

Whether you are communicating with your employees, customers, or suppliers your ability to express yourself well and understand others is a major factor of your success. You will take the DiSC Personal Profile and use the results to strengthen your business relationships. You will leave the session with a personal plan for improving your communication skills. The second half of the class will focus on developing delegation as a valuable skill that will allow you to enable your employees to willingly take more responsibility for performance and use their expanded authority well.

What you will learn:

  • The most common causes of communication breakdown and the actions you can take to reduce them.

  • What your DiSC behavioral profile is, how to interpret it and how to use it to communicate better with others.

  • How to understand the different DiSC styles, their interactions at work and how you can use that to manage others.

  • The what, why and benefits of delegation.

  • The conditions necessary for successful delegation.

  • The 5 steps of effective delegation.

Leadership Essentials and Coaching

This class includes the reasons why good leadership is important by providing insight into the aspects of effective leadership, roles and responsibilities of a successful leader, strategies needed for dealing with change, supervisory styles and utilizing mentoring and coaching as an effective performance tool.

What you will learn:

  • The 8 impacts of leadership.

  • The 6 leadership styles (by Daniel Goleman), when to use them, the risks and what they require.

  • The 5 reasons why managers fail and what you can do to prevent them.

  • How to use the change formula to help the people you manage adapt to change.

  • The definition of coaching, how to ask the right questions and when to use it.

 

Positive Power Plays: Skills for Conflict and Negotiation

All leaders deal with conflict in one form or another. In this class you will learn how to turn conflict into collaborations and reach win-win resolutions. You will see conflict as a way to clarify roles, relationships, and heighten creativity. Learning how to reach beyond the impasse and find solutions that work is one of the best tools that leaders can use.

What you will learn:

  • The 5 conflict styles.

  • Strategies for building trust.

  • The 4 stages of conflict resolution and how to use them for any situation.

  • The best listening strategies to use for the best resolution.

  • Emotion management and anger resolution techniques.

  • How creativity plays into resolving conflict.

  • Steps to planning a negotiation conversation.

Registration

  • Location: Grainger Hall, UW-Madison
  • Schedule: 8:30 am-4:30 pm
  • Dates and Fees:

Supervisory Leadership Series includes all three programs: $735 (SAVE 10% Sign up for full series) 

November 7, 14 & 21, 2017
March 8, 15 & 22, 2018


Individual Programs
:

Communication and Delegation Skills ($299) (includes DISC profile)
Tuesday, November 7, 2017
Thursday, March 8, 2018

Positive Power Plays: Skills for Conflict and Negotiation ($259)
Tuesday, November 14, 2017
Thursday, March 15, 2018

Leadership Essentials and Coaching ($259)
Tuesday, November 21, 2017
Thursday, March 22, 2018

To Register by phone please call 608-262-3909


Cancellation policy:
If you cancel before the program begins, there is a $25 cancellation fee. If you cancel after the program begins you will be charged for the full program fee. To cancel, call registration at 608-262-3909.

If there is inclement weather, please call 608-263-2221 for a recorded message after 6:30 am for day classes or after 3:30 pm for night classes.



Click here to learn more about our Leadership Certificate Program


Shrm recertification 2017