Information Technology Solutions works to provide the best technology infrastructure, support, development, and procurement to the Wisconsin School of Business. Primary focus areas include help desk support, data protection and security, Lifelong relationship management (LRM) project management and development, event management software services, audio/visual support, software and hardware procurement and maintenance, lab and podium systems management, and network infrastructure management.
We are committed to providing efficient and effective support services. During normal service hours, we will respond to support requests within one business day of receipt. After hours and weekend coverage is managed on a best effort basis. The most effective way to receive support during any period is to email your request to firstname.lastname@example.org. Also, we happily receive voice calls to 608-262-6868. If you are greeted with our voice mail, please leave details about your request, when you called, and the best method to contact you. The ITS team is alerted through email of all received voice messages to 608-262-6868 and your voice message will be placed in our support queue and prioritized with our existing requests.