WSB Facilities Services is committed to providing efficient and effective facility support services. During normal service hours, we will respond to facilities service requests within four hours of receipt. Emergency building concerns that occur after hours, or on the weekend should be reported to University Police Department at: 608-264-2677.

The most effective way to receive support between the hours of 7:00 a.m–4:30 p.m. is to submit a Facilities Service Request. Also, we happily receive voice calls to 608-262-2972. If you reach our voice mail, please leave details about your request, when you called, and the best method to contact you. The Facilities Services team is alerted through email of all received voice messages to 608-262-2972. Your request will be processed and placed into the support queue.

Facilities Services addresses all WSB facility concerns including: mail and package delivery, facility access, scheduling of doors, emergency planning, maintenance, and remodeling.

The following matters should be directed to the Facilities Services Request system:

  • Office Rearrangement
  • Furniture Procurement
  • Wall Mounted Item Installation
  • Signage Updates
  • Telephone Installation & Troubleshooting
  • Facility Concerns (Elevators, leaks, breaks, damages, painting, air quality, cleaning, pests etc.)
  • Confidential Material Disposal
  • Facility Key/Card Access
  • Locker Rental

Facilities Services Team

Becky Guelig Becky Barnes
Director of Facilities and Event Services
Provides Strategic Direction for Facilities Operations & Event Services
Tim Bent Timothy Bent Jr.
Assistant Director of Facilities Services
Leads Facilities Services; including remodels, facilities requests, mail & package delivery
2266C Grainger Hall | 608-262-6006 | 1411 Grainger Hall | 608-263-4458 |

Office Hours

Monday - Friday: 8:00 am – 4:00 pm
Saturday - Sunday: Closed

Location: Room 1414 Grainger Hall


Grainger Hall Facilities Hours

Standard Facilities Hours

Monday - Thursday: 7:00am – 9:00pm
Friday: 7:00am – 7:00pm
Saturday: 8:00am – 6:00pm
Sunday: 12:00pm – 7:00pm

Summer and Winter Break Facilities Hours

Classes not in session

May 16 - May 20 and August 8 - September 4

Monday - Friday: 7:00am – 5:00pm
Saturday - Sunday: Closed

Classes in Session

Monday - Thursday: 7:00am – 9:00pm
Friday: 7:00am – 7:00pm
Saturday - Sunday: Closed


Grainger Hall Access

Authorized users may enter Grainger Hall before and after building hours with their WisCard. A PIN number will also be required. Learn how to get a new WisCard here. Please wait 24 hours after obtaining a new WisCard to request access.

To request building access and also setup your afterhours PIN please use the Facilities Access Request Form.

Afterhours Access Policy

Wisconsin School of Business Faculty, Staff and Graduate Students are able to enter through the parking elevator vestibules and the main entrance of Grainger Hall located at the intersection of Park Street and University Avenue upon request. Upon request, undergraduate students are able to use the Huber Undergraduate Computer Lab entrance on University Avenue for access to the Lab and the Business Library, afterhours. Exceptions to the rules above can be made in extenuating circumstances.

Afterhours WisCard Access Procedure

  1. Present your access card at the reader. The reader should beep. Remove your card from reader.
  2. Enter your PIN into the PIN pad followed by the # sign (lower right).
  3. You will hear a click as the door unlocks.

Lost and Found

The Lost and Found is located at the WSB Information Desk, located near the main entrance of Grainger Hall, on the corner of Park Street and University Avenue. Lost and Found inquiries can be directed to (608) 263-9762. 

Flyers in Grainger Hall

Signs must be approved by the facilities manager before posting in Grainger Hall. Fill out a flyer request form and send it to Facilities Services to have your flyer posted. Please refrain from using tape or other adhesives on the walls in Grainger Hall. Thank you.

Mail Services

Grainger Hall Mail Services process and deliver all incoming and outgoing, United States Postal Service, interdepartmental, and courier mail to faculty, staff, and centers. Learn more »

Facility Requests

To submit a request for phone lines, remodels, new furniture, or repairs, please fill out a Facilities Service Request.

Lead Times

  • Phone Lines: 2-3 business weeks
  • Furniture Orders: 6-8 business week
    *Once the furniture order is processed, the lead time for furniture can be 2-8 weeks
  • Furniture Repair: 4 business weeks
    *Replacement parts must be ordered and the installation must be arranged
  • Minor Office Remodels: 3 months
  • Major Office Remodels: 6 months
  • Physical Plant Work: 2 business weeks
  • Facilities Services Work: 1 business week
  • Facilities Access Requests: 2-3 business days