When one hospital’s program for treating trauma patients was in critical financial condition, the effective model for change didn’t come from the health care industry: It came from... Read More
When I teach leadership or management programs there is often a moment when someone will ask, “What’s the difference between leadership and management?” I usually point out that this... Read More
Analytics is critical to the insurance business—it allows us to interpret the data that drives the industry.
What is insurance analytics? For some, analytics means advanced data-mining tools,... Read More
It’s February, and reminders of love and relationships saturate consumer store aisles, television commercials, and radio ads. Throughout our lives we engage in a spectrum of varying... Read More