Defining and Managing Business Requirements

Avoid Project Failure through Successful Requirements Gathering

Successful projects are highly dependent on well-defined and well-understood requirements. This includes business requirements, product requirements and specifications. Investments in requirements processes have proven to be key contributors to delivering projects on time and on budget, with the required product functions and features that meet or exceed business requirements. Poor business analysis processes and inadequate requirements management processes have been identified as a leading cause of project failure. Organizations attempt to deal with this problem by using different approaches in discovering and defining requirements. However, requirements activities as employed in many organizations today are unstructured, ineffective, or simply performed incorrectly.

This course focuses on a requirements management process that contributes to project success. Using a real case for a workshop exercise, you will practice defining the real problem, assessing the impact on the business, and identifying and managing stakeholders’ expectations. We will practice using various elicitation tools and techniques to discover real requirements that contribute to deliverable solutions, solutions that produce desired business outcomes. You will learn how to develop itemized deliverable lists and how to discover overlooked requirements. We will discuss requirements verification, traceability, and change management. Finally, you will realize how to prioritize and select the best requirements solutions and present those solutions in a business case format.

You'll learn how to:

  • Utilize an enterprise requirements management processes and improve project success
  • Use a Plan-Build-Test-Deploy requirements management model
  • Identify project stakeholders, and discover and define their real problems
  • Realize and uncover real requirements using various methods and tools
  • Create great questions to ask in surveys, interviews, shadowing users, and JAD
  • Discover functional requirements that deliver value to business requirements
  • Document requirements clearly using standard formats and use cases
  • Analyze, verify, and validate requirements
  • Refine, manage, and control changes to requirements
  • Use a hierarchical solution selection process to build a foundation for future requirements
  • Conduct financial analysis of requirements solution(s) for benefits realization
  • Prioritize, select and present the best requirements solutions to problems/opportunities
  • Transfer a practical requirements management methodology back to your workplace

This course is PMI and IIBA certified.

Day 1: The enterprise view of business, functional, and non-functional requirements

  • Focusing on the three elements of an essential business model
  • Integrating requirements management with the project lifecycle
  • Realizing roles and responsibilities for people involved with the requirements management process
  • Examining and using the business analysis maturity model
  • Identifying, analyzing, involving and impacting stakeholders
  • Using a Plan-Build-Test-Deploy process
  • Defining the right problem and the real requirements, and selecting the best solution(s)
  • Establishing measures of the current problem
  • Using business modeling so that the best solution(s) is selected
  • Using a purpose solution hierarchy ranging from future ideal solutions to current practical ones

Day 2: Focusing on business requirements—technical, functional and non-functional

  • Using various requirements discovery techniques and tools
  • Creating great questions for interviews and listening for real requirements
  • Using process maps to distinguish presumed processes from real processes
  • Documenting, validating, and writing clear requirements
  • Using traceability techniques and tools
  • Managing changes in the refining requirements phase
  • Implementing a requirements change management process that manages stakeholders
  • Developing a plan for user acceptance involvement

Day 3: Using a solution-purpose hierarchy to select valued and feasible solutions

  • Identifying and assessing risks for each solution
  • Identifying tangible and intangible benefits for each solution
  • Computing ROI, NPV, and IRR for each solution
  • Assessing options from an organization perspective
  • Developing requirements solutions for the business case and presenting solutions
  • Planning for deliverable deployment and adapting the changes
  • Conducting and applying lessons learned from the requirements management process

Terry Aldebert

Terry Aldebert, CBAP, is a senior consultant and instructor with Procept Associates Ltd. Her applied experience includes tenure in the banking industry, focusing on electronic banking and the mortgage and insurance lines of business. Within public service, Terry completed a large business process review project, which included enhancing the processes for four large City of Toronto divisions. She also worked as a project manager for a project aimed to provide a centralized call center for all city information and operations. Currently, Terry works for a health agency and is responsible for automating and re-engineering business processes within the organization.

Enroll: Defining and Managing Business Requirements

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Special Offer!

Register at the same time for BOTH offerings and enjoy a discount. Discount will be shown on your registration confirmation invoice received in the postal mail.

Defining and Managing Business Requirements (#5388)ANDProject Portfolio Management (#5720)
6/8/2015 - 6/12/2015
Combine to SAVE $500
$3890 $3390 Add to Cart

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8/18/2014 - 8/20/2014
(#5382)
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2/2/2015 - 2/4/2015
(#5390)
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6/10/2015 - 6/12/2015
(#5388)
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