Thursday, February 24, 2011 myBiz Blog
Wisconsin BBA Major Spotlight: Operations & Technology Management by Kelly Cuene

Operations and Technology Management is a discipline concerned with the ways organizations produce goods and services. All products and services are delivered by organized systems. It is the job of operation managers to ensure these activities occur when they are planned, in the right way, in the right quantity, and with the right quality. 

Operations Management is the central activity in organizing business processes that transform inputs - such as labor, equipment, facilities, materials, energy, and information - into goods and services for customers. To make this all happen, the operations function is responsible for critical activities such as materials management, resource planning, purchasing, scheduling and quality.

Required courses for major:

Possible Career Paths: 

Production Management

  • Manage the design, operations, and improvement of processes used to manufacture goods
Service Operations Management
  • Manage the design, operations, and improvement of processes used to produce and deliver services to end users
Technology Management
  • Manage organization’s technology to create competitive advantage
Supply Chain Management
  • Integrate marketing, sourcing, production, and logistics to facilitate movement of products and information along the value chain
OTM Student Organizations The Association for Operations Management (APICS) National Organization for Business and Engineering

Business Student Testimonials

“I didn’t choose OTM, it chose me. OTM isn’t a function or a job family, it’s a way of thinking, it’s a way of life. It’s about quantifying AND qualifying the world around you. It’s about understanding what make people, processes, and systems tick. It is the embodiment of work smarter, not harder. Efficiency is the name of the game and it has no end.  

OTM’ers are people that crave the “why” as much as the “what” and “how.” OTM’ers are essentially business engineers. We’re the people that simply our lives with technology so that we can add more complexity to it. Critical, Skeptical, Tinkering, Questioning, Insightful, Driven, Quietly Creative.  

I love the OTM program first, for our wonderful teachers that teach and challenge us, and second, for how boundlessly useful the coursework is. OTM is about being a good decision maker, which isn’t limited to a department, or an industry, or even business in general; It’s useful in all aspects of life.  

Tips for new business student: As excited as you might be to leap in to you major of choice head first, take your foundational classes early, many of my friends have found a new calling in a different major after it’s become too burdensome to switch.  

If you’re considering OTM, you’re already right for it. If you are OTM, the best decision you can make is to pick up Supply Chain. They’re a perfect storm. Supply Chain makes you highly marketable in the job market and OTM makes you highly effective in those positions.” 

Andrew Butts OTM, May 2012 

“I've always been a problem solver. When I was really young I picked up the hobby of fixing computers because I liked the challenge and that no problem ever seemed to be exactly the same. I decided to major in OTM when I wanted more broad challenges and found out about the types of problem solving that takes place throughout operations. I really enjoyed the OTM major because I loved the subject and also because the professors and advisers in the major are the smartest and some of the most caring people I've ever met in my life.

I think the biggest reason a new student should consider OTM (besides the excellent professors/advisers) is because operations is what keeps the business running. Operations crosses paths with virtually all business functions, and therefore there is a lot of opportunity in operations. This is where major business problems arise, and because of this it is where innovative thinkers can change the way a company works.  That's a pretty good way to make a name for yourself-in my opinion.”

Tim Collatz OTM, December 2010

Want to learn more?

View the OTM Academic and Career Essentials PowerPoint

Share with us!

  • Why did you choose your major?
  • What interests you most about OTM?
  • What questions do you have about OTM?
This post is part of a series of myBiz posts highlighting the different business majors to help pre-business and business students learn about their academic and career options. This was the last of the spotlights, but you can always find the posts by searching in the Keyword search on the myBiz homepage.